Recently, a video posted on Twitter has brought attention to the potential vulnerabilities in voice biometrics. In the video, a user demonstrates how they were able to bypass Lloyd’s bank’s voice biometric system using pre-recorded voice samples (see Eluna AI). The user’s voice samples from ElevenLabs were able to successfully authenticate their identity, giving them access to the bank account.
This incident highlights the importance of considering the limitations of voice biometrics and the need for additional layers of security. While voice biometrics can provide a convenient and efficient way to authenticate users, it is not foolproof and can be susceptible to fraud.
To address these vulnerabilities, companies should consider implementing multi-factor authentication methods, such as using a combination of voice biometrics, facial recognition, and a PIN or password. Additionally, regularly updating and testing the security protocols can help to prevent fraud and ensure the safety of customer data.
Overall, this incident serves as a reminder that while voice biometrics can provide a seamless user experience, it is important to carefully consider the potential security risks and take appropriate measures to mitigate them.
I didn’t reach out to LLoyds Bank, I know they wouldn’t have answered…
